Shipping and handling
Shipping and returns
Your shipping packaging
Packages are usually delivered within one week after receipt of payment.
Shipping costs include loading and packaging fees as well as postage costs. Loading fees are fixed, while transport costs vary depending on the total weight of the package. We advise you to combine multiple items in one order. We cannot combine two separate orders, and shipping costs will be calculated separately for each order. Your package will be shipped at your own risk, but fragile items will be handled with special care.
The shipping boxes are generously sized and your goods will be well protected.
Shipping costs
(DHL prices in Germany and the EU include VAT):
Germany:
00 - 0,5 kg = 2.00 EUR (Maxibrief)
> 0,5kg = 5.00 (DHL Paket)
INTERNATIONAL:
EU-Zone 1 (Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Austria, Poland, Czech Republic...):
Deutsche Post / DHL:
00 - 500g = 4.50 EUR (letter)
500 - 1kg = 8.50 EUR (letter)
01 - 02kg = 12.00 EUR (DHL Premium)
02 - 03kg = 12.00 EUR (DHL Premium)
03 - 04kg = 13.00 EUR (DHL Premium)
04 - 05kg = 13.00 EUR (DHL Premium)
05 - 06kg = 14.00 EUR (DHL Premium)
06 - 07kg = 14.00 EUR (DHL Premium)
07 - 08kg = 15.00 EUR (DHL Premium)
08 - 09kg = 15.00 EUR (DHL Premium)
09 - 10kg = 16.00 EUR (DHL Premium)
10 - 11kg = 16.00 EUR (DHL Premium)
11 - 12kg = 17.00 EUR (DHL Premium)
12 - 13kg = 17.00 EUR (DHL Premium)
13 - 14kg = 18.00 EUR (DHL Premium)
14 - 15kg = 18.00 EUR (DHL Premium)
15 - 16kg = 19.00 EUR (DHL Premium)
16 - 17kg = 19.00 EUR (DHL Premium)
17 - 18kg = 20.00 EUR (DHL Premium)
18 - 19kg = 20.00 EUR (DHL Premium)
19 - 20kg = 21.00 EUR (DHL Premium)
20 - 21kg = 21.00 EUR (DHL Premium)
21 - 22kg = 21.00 EUR (DHL Premium)
22 - 23kg = 22.00 EUR (DHL Premium)
23 - 24kg = 22.00 EUR (DHL Premium)
24 - 25kg = 23.00 EUR (DHL Premium)
25 - 26kg = 23.00 EUR (DHL Premium)
26 - 27kg = 24.00 EUR (DHL Premium)
27 - 28kg = 24.00 EUR (DHL Premium)
28 - 29kg = 25.00 EUR (DHL Premium)
29 - 30kg = 25.00 EUR (DHL Premium)
30 - 31kg = 26.00 EUR (DHL Premium)
31 - 31.5kg = 27.00 EUR (DHL Premium)
EU-Zone 2 (Andorra, Italy, San Marino, Sweden, Slowakia, Slovenia, Spain, Hungary, United Kingdom...):
Deutsche Post / DHL:
00 - 500g = 4.50 EUR (letter)
500 - 1kg = 8.50 EUR (letter)
01 - 02kg = 12.00 EUR (DHL Premium)
02 - 03kg = 13.00 EUR (DHL Premium)
03 - 04kg = 14.00 EUR (DHL Premium)
04 - 05kg = 14.00 EUR (DHL Premium)
05 - 06kg = 15.00 EUR (DHL Premium)
06 - 07kg = 16.00 EUR (DHL Premium)
07 - 08kg = 16.00 EUR (DHL Premium)
08 - 09kg = 17.00 EUR (DHL Premium)
09 - 10kg = 18.00 EUR (DHL Premium)
10 - 11kg = 18.00 EUR (DHL Premium)
11 - 12kg = 19.00 EUR (DHL Premium)
12 - 13kg = 20.00 EUR (DHL Premium)
13 - 14kg = 20.00 EUR (DHL Premium)
14 - 15kg = 21.00 EUR (DHL Premium)
15 - 16kg = 22.00 EUR (DHL Premium)
16 - 17kg = 22.00 EUR (DHL Premium)
17 - 18kg = 23.00 EUR (DHL Premium)
18 - 19kg = 24.00 EUR (DHL Premium)
19 - 20kg = 24.00 EUR (DHL Premium)
20 - 21kg = 25.00 EUR (DHL Premium)
21 - 22kg = 26.00 EUR (DHL Premium)
22 - 23kg = 26.00 EUR (DHL Premium)
23 - 24kg = 27.00 EUR (DHL Premium)
24 - 25kg = 27.00 EUR (DHL Premium)
25 - 26kg = 28.00 EUR (DHL Premium)
26 - 27kg = 29.00 EUR (DHL Premium)
27 - 28kg = 29.00 EUR (DHL Premium)
28 - 29kg = 30.00 EUR (DHL Premium)
29 - 30kg = 31.00 EUR (DHL Premium)
30 - 31kg = 31,00 EUR (DHL Premium)
31 - 31.5kg = 32.00 EUR (DHL Premium)
EU-Zone 3 (Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Lithuania, Latvia, Malta, Portugal, Romania, Cyprus...):
Deutsche Post / DHL:
00 - 500g = 4.50 EUR (letter)
500 - 1kg = 8.50 EUR (letter)
01 - 02kg = 13.00 EUR (DHL Premium)
02 - 03kg = 14.00 EUR (DHL Premium)
03 - 04kg = 14.00 EUR (DHL Premium)
04 - 05kg = 15.00 EUR (DHL Premium)
05 - 06kg = 16.00 EUR (DHL Premium)
06 - 07kg = 17.00 EUR (DHL Premium)
07 - 08kg = 17.00 EUR (DHL Premium)
08 - 09kg = 18.00 EUR (DHL Premium)
09 - 10kg = 19.00 EUR (DHL Premium)
10 - 11kg = 20.00 EUR (DHL Premium)
11 - 12kg = 21.00 EUR (DHL Premium)
12 - 13kg = 21.00 EUR (DHL Premium)
13 - 14kg = 22.00 EUR (DHL Premium)
14 - 15kg = 23.00 EUR (DHL Premium)
15 - 16kg = 24.00 EUR (DHL Premium)
16 - 17kg = 25.00 EUR (DHL Premium)
17 - 18kg = 25.00 EUR (DHL Premium)
18 - 19kg = 26.00 EUR (DHL Premium)
19 - 20kg = 27.00 EUR (DHL Premium)
20 - 21kg = 27.00 EUR (DHL Premium)
21 - 22kg = 28.00 EUR (DHL Premium)
22 - 23kg = 29.00 EUR (DHL Premium)
23 - 24kg = 30.00 EUR (DHL Premium)
24 - 25kg = 31.00 EUR (DHL Premium)
25 - 26kg = 31.00 EUR (DHL Premium)
26 - 27kg = 32.00 EUR (DHL Premium)
27 - 28kg = 33.00 EUR (DHL Premium)
28 - 29kg = 34.00 EUR (DHL Premium)
29 - 30kg = 34,00 EUR (DHL Premium)
30 - 31kg = 35.00 EUR (DHL Premium)
31 - 31.5kg = 36.00 EUR (DHL Premium)
Zone 1 Non-EU(Schweiz/Liechtenstein)
Deutsche Post / DHL:
00 - 500g = 7.00 EUR (registered letter)
500 - 1kg = 11.00 EUR (registered letter)
01 - 02kg = 10.00 EUR (DHL World)
02 - 03kg = 11.00 EUR (DHL World)
03 - 04kg = 11.00 EUR (DHL World)
04 - 05kg = 12.00 EUR (DHL World)
05 - 06kg = 12.00 EUR (DHL World)
06 - 07kg = 13.00 EUR (DHL World)
07 - 08kg = 13.00 EUR (DHL World)
08 - 09kg = 13.00 EUR (DHL World)
09 - 10kg = 14.00 EUR (DHL World)
10 - 11kg = 14.00 EUR (DHL World)
11 - 12kg = 15.00 EUR (DHL World)
12 - 13kg = 15.00 EUR (DHL World)
13 - 14kg = 16.00 EUR (DHL World)
14 - 15kg = 16.00 EUR (DHL World)
15 - 16kg = 17.00 EUR (DHL World)
16 - 17kg = 17.00 EUR (DHL World)
17 - 18kg = 18.00 EUR (DHL World)
18 - 19kg = 18.00 EUR (DHL World)
19 - 20kg = 18.00 EUR (DHL World)
20 - 21kg = 19.00 EUR (DHL World)
21 - 22kg = 19.00 EUR (DHL World)
22 - 23kg = 20.00 EUR (DHL World)
23 - 24kg = 20.00 EUR (DHL World)
24 - 25kg = 21.00 EUR (DHL World)
25 - 26kg = 21.00 EUR (DHL World)
26 - 27kg = 22.00 EUR (DHL World)
27 - 28kg = 22.00 EUR (DHL World)
28 - 29kg = 22.00 EUR (DHL World)
29 - 30kg = 23.00 EUR (DHL World)
30 - 31kg = 23.00 EUR (DHL World)
31 - 31,5kg = 24.00 EUR (DHL World)
Zone 3 Non-EU (Albania, Bosnia-Herzegovina, Island, Macedonia, Moldavia, Republic of Montenegro, Norway, Serbia,Ukraine, Belarus)
Deutsche Post / DHL:
00 - 500g = 7.00 EUR (registered letter)
500 - 1kg = 11.00 EUR (registered letter)
01 - 02kg = 11.00 EUR (DHL World)
02 - 03kg = 12.00 EUR (DHL World)
03 - 04kg = 13.00 EUR (DHL World)
04 - 05kg = 13.00 EUR (DHL World)
05 - 06kg = 14.00 EUR (DHL World)
06 - 07kg = 14.00 EUR (DHL World)
07 - 08kg = 15.00 EUR (DHL World)
08 - 09kg = 15.00 EUR (DHL World)
09 - 10kg = 16.00 EUR (DHL World)
10 - 11kg = 17.00 EUR (DHL World)
11 - 12kg = 17.00 EUR (DHL World)
12 - 13kg = 18.00 EUR (DHL World)
13 - 14kg = 19.00 EUR (DHL World)
14 - 15kg = 19.00 EUR (DHL World)
15 - 16kg = 20.00 EUR (DHL World)
16 - 17kg = 20.00 EUR (DHL World)
17 - 18kg = 21.00 EUR (DHL World)
18 - 19kg = 22.00 EUR (DHL World)
19 - 20kg = 22.00 EUR (DHL World)
20 - 21kg = 23.00 EUR (DHL World)
21 - 22kg = 24.00 EUR (DHL World)
22 - 23kg = 24.00 EUR (DHL World)
23 - 24kg = 25.00 EUR (DHL World)
24 - 25kg = 25.00 EUR (DHL World)
25 - 26kg = 26.00 EUR (DHL World)
26 - 27kg = 27.00 EUR (DHL World)
27 - 28kg = 28.00 EUR (DHL World)
28 - 29kg = 28.00 EUR (DHL World)
29 - 30kg = 29.00 EUR (DHL World)
30 - 31kg = 30.00 EUR (DHL World)
31 - 31,5kg = 30.00 EUR (DHL World)
World-Zone 4 (Russian Federation, Israel, Turkey, Georgia, Egypt):
Deutsche Post / DHL:
00 - 500g = 7.00 EUR (registered letter)
500 - 1kg = 11.00 EUR (registered letter)
01 - 02kg = 22.00 EUR (registered letter)
02 - 03kg = 26.00 EUR (DHL World)
03 - 04kg = 27.00 EUR (DHL World)
04 - 05kg = 28.00 EUR (DHL World)
05 - 06kg = 30.00 EUR (DHL World)
06 - 07kg = 31.00 EUR (DHL World)
07 - 08kg = 33.00 EUR (DHL World)
08 - 09kg = 34.00 EUR (DHL World)
09 - 10kg = 35.00 EUR (DHL World)
10 - 11kg = 37.00 EUR (DHL World)
11 - 12kg = 38.00 EUR (DHL World)
12 - 13kg = 40.00 EUR (DHL World)
13 - 14kg = 41.00 EUR (DHL World)
14 - 15kg = 42.00 EUR (DHL World)
15 - 16kg = 44.00 EUR (DHL World)
16 - 17kg = 45.00 EUR (DHL World)
17 - 18kg = 47.00 EUR (DHL World)
18 - 19kg = 48.00 EUR (DHL World)
19 - 20kg = 49.00 EUR (DHL World)
20 - 21kg = 51.00 EUR (DHL World)
21 - 22kg = 52.00 EUR (DHL World)
22 - 23kg = 54.00 EUR (DHL World)
23 - 24kg = 55.00 EUR (DHL World)
24 - 25kg = 56.00 EUR (DHL World)
25 - 26kg = 58.00 EUR (DHL World)
26 - 27kg = 59.00 EUR (DHL World)
27 - 28kg = 61.00 EUR (DHL World)
28 - 29kg = 62.00 EUR (DHL World)
29 - 30kg = 63.00 EUR (DHL World)
30 - 31kg = 65.00 EUR (DHL World)
31 - 31,5kg = 67.00 EUR (DHL World)
World-Zone 5 (China, India, Indonesia, Japan, Cambodia, Canada, Kasachstan, Malaysia, Mexico, Philippines, South Korea, Taiwan, Thailand, USA, Vietnam...):
Deutsche Post / DHL:
00 - 500g = 7.00 EUR (registered letter)
500 - 1kg = 11.00 EUR (registered letter)
01 - 02kg = 22.00 EUR (registered letter)
02 - 03kg = 30.00 EUR (DHL World)
03 - 04kg = 32.00 EUR (DHL World)
04 - 05kg = 35.00 EUR (DHL World)
05 - 06kg = 37.00 EUR (DHL World)
06 - 07kg = 40.00 EUR (DHL World)
07 - 08kg = 42.00 EUR (DHL World)
08 - 09kg = 45.00 EUR (DHL World)
09 - 10kg = 47.00 EUR (DHL World)
10 - 11kg = 50.00 EUR (DHL World)
11 - 12kg = 52.00 EUR (DHL World)
12 - 13kg = 55.00 EUR (DHL World)
13 - 14kg = 57.00 EUR (DHL World)
14 - 15kg = 60.00 EUR (DHL World)
15 - 16kg = 62.00 EUR (DHL World)
16 - 17kg = 65.00 EUR (DHL World)
17 - 18kg = 67.00 EUR (DHL World)
18 - 19kg = 70.00 EUR (DHL World)
19 - 20kg = 72.00 EUR (DHL World)
20 - 21kg = 75.00 EUR (DHL World)
21 - 22kg = 77.00 EUR (DHL World)
22 - 23kg = 80.00 EUR (DHL World)
23 - 24kg = 82.00 EUR (DHL World)
24 - 25kg = 85.00 EUR (DHL World)
25 - 26kg = 87.00 EUR (DHL World)
26 - 27kg = 90.00 EUR (DHL World)
27 - 28kg = 92.00 EUR (DHL World)
28 - 29kg = 95.00 EUR (DHL World)
29 - 30kg = 97.00 EUR (DHL World)
30 - 31kg = 100.00 EUR (DHL World)
31 - 31,5kg = 103.00 EUR (DHL World)
World-Zone 6 (Argentina, Australia, Bolivia, Brasil, Chile, Costa Rica, Equador, El Salvador, Guatemela, Honduras, Colombia, New Zealand, Panama, Peru, South Africa, Uruguay, Venezuela...):
Deutsche Post / DHL:
00 - 500g = 7.00 EUR (registered letter)
500 - 1kg = 11.00 EUR (registered letter)
01 - 02kg = 22.00 EUR (registered letter)
02 - 03kg = 34.00 EUR (DHL World)
03 - 04kg = 37.00 EUR (DHL World)
04 - 05kg = 40.00 EUR (DHL World)
05 - 06kg = 43.00 EUR (DHL World)
06 - 07kg = 46.00 EUR (DHL World)
07 - 08kg = 49.00 EUR (DHL World)
08 - 09kg = 52.00 EUR (DHL World)
09 - 10kg = 55.00 EUR (DHL World)
10 - 11kg = 58.00 EUR (DHL World)
11 - 12kg = 61.00 EUR (DHL World)
12 - 13kg = 64.00 EUR (DHL World)
13 - 14kg = 67.00 EUR (DHL World)
14 - 15kg = 70.00 EUR (DHL World)
15 - 16kg = 73.00 EUR (DHL World)
16 - 17kg = 76.00 EUR (DHL World)
17 - 18kg = 79.00 EUR (DHL World)
18 - 19kg = 82.00 EUR (DHL World)
19 - 20kg = 85.00 EUR (DHL World)
20 - 21kg = 88.00 EUR (DHL World)
21 - 22kg = 91.00 EUR (DHL World)
22 - 23kg = 94.00 EUR (DHL World)
23 - 24kg = 97.00 EUR (DHL World)
24 - 25kg = 100.00 EUR (DHL World)
25 - 26kg = 103.00 EUR (DHL World)
26 - 27kg = 106.00 EUR (DHL World)
27 - 28kg = 109.00 EUR (DHL World)
28 - 29kg = 112.00 EUR (DHL World)
29 - 30kg = 115.00 EUR (DHL World)
30 - 31kg = 118.00 EUR (DHL World)
31 - 31,5kg = 121.00 EUR (DHL World)
DHL Express Delivery
Zone 1 (Belgium, Luxembourg, Netherlands):
0-5 kg: €26
5-10 kg: €36
10-15 kg: €55
15-20 kg: €75
20-25 kg: €90
25-30 kg: €115
Zone 2 (Denmark, France, Monaco, Austria):
0-5 kg: €30
5-10 kg: €40
10-15 kg: €60
15-20 kg: €80
20-25 kg: €105
25-30 kg: €130
Zone 3 (Ireland, Italy, Poland, Spain, Czech Republic, United Kingdom*1):
0-5 kg: €30
5-10 kg: €50
10-15 kg: €68
15-20 kg: €90
20-25 kg: €118
25-30 kg: €144
Zone 4 (Bulgaria, Estonia, Finland, Greece, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Sweden, Slovakia, Slovenia, Hungary, Cyprus):
0-5 kg: €35
5-10 kg: €53
10-15 kg: €78
15-20 kg: €102
20-25 kg: €130
25-30 kg: €160
Zone 5 (Andorra, Faroe Islands, Liechtenstein, San Marino, Switzerland, United Kingdom*2):
0-5 kg: €35
5-10 kg: €53
10-15 kg: €75
15-20 kg: €100
20-25 kg: €125
25-30 kg: €150
Zone 6 (Bosnia and Herzegovina, Iceland, Montenegro, Norway, Serbia, Turkey):
0-5 kg: €45
5-10 kg: €70
10-15 kg: €100
15-20 kg: €125
20-25 kg: €155
25-30 kg: €190
Zone 7 (Canada, Mexico):
0-5 kg: €50
5-10 kg: €80
10-15 kg: €125
15-20 kg: €175
20-25 kg: €220
25-30 kg: €275
Zone 8 (China, Hong Kong, India, Japan, Malaysia, Singapore, South Korea, Taiwan, Thailand, Ukraine):
0-5 kg: €60
5-10 kg: €120
10-15 kg: €175
15-20 kg: €220
20-25 kg: €275
25-30 kg: €325
Zone 9 (Egypt, Australia, Indonesia, New Zealand, Philippines, South Africa):
0-5 kg: €70
5-10 kg: €130
10-15 kg: €200
15-20 kg: €260
20-25 kg: €325
25-30 kg: €400
Zone 10 (Argentina, Bolivia, Chile, Costa Rica, Ecuador, Georgia, Kazakhstan, Colombia, Mongolia, Paraguay, Peru, Uruguay, Vietnam):
0-5 kg: €80
5-10 kg: €150
10-15 kg: €225
15-20 kg: €300
20-25 kg: €375
25-30 kg: €450
*1 Rest of the United Kingdom
*2 Aberdeen (ABZ), Birmingham (BHX), Reading (RED), Newcastle (NCL), London-Heathrow (LHR), Maidstone (MSE), Gatwick (LGW), Oxford (OXF),
Lambeth (LON), Leeds (LBA), Inverness (INV), Manchester (MAN), Cambridge (CBG), Exeter (EXT), Liverpool (LPL), Teesside (MME), Southampton
(SOU), Glasgow (GLA), Ipswich (IPW), Isle Of Man (IOM), Docklands (LCY), Bristol (BRS), East Midlands (EMA), Edinburgh (EDI), Swindon (SWN), City Of London (ZLS), Stansted (STN)